Shipping & Returns

FREE LOCAL DELIVERY
We offer free next-day delivery to Fort Green, Clinton Hill, Dumbo, Vinegar Hill, and Downtown Brooklyn. Select "free local delivery" at checkout or call (718) 643-0011 to order.

NYC DELIVERY
Outside our free delivery zone we offer weekly deliveries to any address within New York City for $20.  Select "NYC Delivery" as your shipping option at checkout or give us a call. We'll get in touch with you to schedule the delivery.

SHIPPING
For shipments the customer contracts with the carrier (FedEx or UPS), who Navy Wine Merchants will engage on behalf of the customer. Alternatively you may choose to pick up your order at our New York City store location. If you select the shipping option, shipping costs will be calculated at checkout. Orders do not ship out on Saturday or Sunday. Your carrier will contact you within two business days from the day your order is shipped with your tracking number, shipping date, and anticipated delivery date. In the case of shipments outside New York State, the sole responsibility for complying with local regulations or tax requirements rests with the customer. If we are unable to ship to your area, we apologize for any inconvenience this may cause and suggest that shipping be arranged to a direct-shipping friendly state. All packages must be signed for by and adult aged 21+. The buyer hereby agrees to take sole responsibility for complying with all laws regarding importation of alcohol into your state. Title to, and ownership of, all alcoholic beverages passes from Navy Wine Merchants to buyer in the State of New York, which is why we charge New York sales tax on your order.

We personally try to avoid shipping wine during the warmest and coldest months of the year. But we’re happy to take your lead and either hold or send your shipments throughout those periods. If you choose to have your order shipped during extreme weather, Navy Wine Merchants cannot assume responsibility for the condition of your wines upon delivery. Email us at hello@navywine.com if you’d like for us to put your shipments on hold or for additional information.

PROHIBITED STATES
Alabama, Alaska, Arkansas, Hawaii, Illinois, Iowa, Kentucky, Michigan, Mississippi, Montana, New Hampshire, North Dakota, South Dakota, Tennessee, Texas, Utah

RETURNS & REPLACEMENTS
NYS law only permits us to accept the return of goods that are defective; for such returns we can offer a replacement of the same item, or we can refund a credit card, or we can issue a store credit.  If you think your bottle is defective please bring it back to the store to be checked out and, if applicable, replaced.